Vendoroo Dashboard Guide

Created by Chris Torchia, Modified on Mon, 8 Sep, 2025 at 12:10 PM by Chris Torchia

Introduction

Welcome to the Vendoroo Dashboard Knowledge Base – your comprehensive guide to navigating and using every feature of the Vendoroo platform with confidence. Whether you're a Property Manager overseeing day-to-day operations, reviewing vendor performance, managing work orders, or communicating with your team and residents, this guide will help you make the most of every module.

Dashboard Overview

The Dashboard is your mission control center for tracking and managing all active work orders. It provides a live, filterable view of tasks requiring your attention, vendor coordination, and resident updates—helping you stay organized and proactive.

Dashboard Columns Explained

Column Name	Description
WO #	A unique identifier for each work order. Useful for referencing in reports or follow-ups.
WorkOrder	Title of the work order. Clickable link opens the full work order timeline and details.
Priority	Indicates urgency. Possible values include Standard, Emergency, and others.
Address	The physical location where the work needs to be completed.
Category	Broad classification of work (e.g., Repair, Maintenance).
Issue	The specific problem reported (e.g., “Toilet handle broken”).
Next Action Date	Displays the next step or deadline associated with the work order, including time.
PM Comments	Comments added by you or other PMs. Use “Add New Comment” or “Show All Comments” to interact.
EMC Comments	Comments from the EMC team. Review these for important updates or clarifications.
Status	Tracks the progress of a work order (e.g., Assigned, Pending Vendor Acceptance).
Vendor	The vendor assigned to the job. If empty, the assignment may be pending.
Last Activity	Shows the most recent event or update. Click “Show All Activity” to view the complete timeline.
Creation Date	When the work order was originally submitted or created.

Common Actions for Property Managers

Respond to Comments
Check the PM Comments section to add replies or respond to messages.
Review Work Orders
Click on the WorkOrder title to access full job details, attachments, chat history, and updates.
Check Next Action Dates
Stay ahead of scheduling and follow-ups by monitoring deadlines.
Monitor Status
Keep track of each work order’s Status to ensure it’s progressing smoothly and not stuck in Pending Vendor Acceptance.
Vendor Follow-up
Use the Vendor column to see who’s assigned or follow up if the assignment is pending.

Filtering & Search Tips

Quick Search
Use the search bar to quickly find work orders by address, vendor name, or issue.
Filter by Status or Vendor
Use “Select Filter” to narrow results by Status (e.g., Awaiting PM Response), Vendor, or EMC team.
Save Your Filters
Save your preferred filters for persistent dashboard views, perfect for managing daily workflows.

Pro Tip

Keep your dashboard clean by marking completed work orders and regularly reviewing upcoming Next Action Dates.
This ensures you stay focused on high-priority tasks and never miss a deadline.