Meet your Roo App: the full story of every work order in one place

Created by Tyler Nelson, Modified on Fri, 7 Nov, 2025 at 10:39 AM by Tyler Nelson


Hours should not disappear chasing the status of a single work order. Starting today, the Roo App can show you the whole story in seconds so you can act with confidence.

“Love the visibility in the Roo App - we can manage work orders without even opening them.”

- Bill Davy, Happy Homes


What changed?

Before today you were forced to dive into work orders, emails, texts, notes, and PMS tabs to piece things together.

 

What you can do now:

  • A visual progress bar shows the full work-order story.
  • AI summaries highlight progress, next steps, tenant sentiment, and vendor behavior.
  • View messages, calls, transcripts, and photos in one place.
  • Stay on top of pending escalations and revisit past ones.

PLUS Collaborate with your Roo on the go. Get insights, give instructions, or add context to move things forward.

 

Available now! Two ways to use it:

  1. Chrome Extension for daily desk work inside your PMS.
    Add the Roo App to Chrome
  2. Mobile App to stay on top of things on the go.
    Start the Roo App on Mobile

 

Need a walkthrough?


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