Introduction
The Chat page features an interactive assistant designed specifically for Property Managers (PMs) to streamline communication, improve efficiency, and enhance productivity within the Vendoroo platform.
Whether you need to retrieve information, request actions, or train automation behavior, the chat tool serves as a central hub for real-time assistance.
Chatbot Capabilities
The chat assistant helps PMs quickly handle tasks without navigating away from the page. Common uses include:
| Capability | Description |
|---|---|
| Ask About Work Orders | Get quick insights into status updates, vendor activity, and general work order details. |
| Submit an Action Request | Trigger follow-up actions directly from chat without leaving the module. |
| Train ResiRoo Troubleshooting | Provide correction examples to refine automation behaviors and improve system accuracy. |
| Resolve Open Escalations (if applicable) | View and resolve ongoing escalations that require higher-level intervention. |
Agent Role
The chat assistant operates as though you are logged in as a Property Manager:
Verify that your role is displayed correctly before making sensitive requests or issuing commands.
If your role seems incorrect, refresh the session or reach out to your Vendoroo admin.
Usage Notes
Beta Feature – The chat tool is currently in beta testing. Always confirm actions before execution.
Support-Only Tool – The chat cannot manage assignments or modify linked PMs directly.
Verification Recommended – If actions involve vendor dispatching or work order escalations, cross-check details in the Work Orders or Workspace modules.
Summary
The Chat page provides on-demand assistance to help Property Managers:
Access work order insights instantly
Request actions without navigating multiple pages
Contribute to smarter ResiRoo automation
Resolve escalations faster and more efficiently
By leveraging the chat assistant, PMs can save time, stay organized, and improve response rates across their portfolio.
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