? Notification Customization — Stay Informed, Not Overwhelmed
Vendoroo gives you full control over how and when you receive updates from your AI teammates. Whether it’s a task update, an escalation alert, or a weekly performance summary, you choose the signal — and filter out the noise.
? What You Can Be Notified About
Task or work order updates
Escalation alerts (e.g., vendor no-show, unresolved issues)
Resident or vendor communication triggers
Weekly performance insights from the dashboard

✅ Best Practices for Notification Setup
? 1. Avoid Double Alerts
- Your PMS likely already sends alerts — don’t duplicate effort
- If your PMS handles something well, leave Vendoroo notifications off for that category
- Use Vendoroo to fill gaps where your PMS falls short (e.g., proactive escalation updates)
?️ 2. Customize the Timing
You have two options:
- Real-time alerts for urgent, in-the-moment updates
- Scheduled digests (e.g., every day at 5 PM) to reduce alert fatigue during high-volume periods
Batching non-urgent alerts helps your team stay focused without missing important info.
? 3. Leverage Weekly Insights
- Turn on the weekly summary email from the Insights Dashboard
- Gives you a high-level view of AI performance, vendor responsiveness, and volume trends
- Helps you spot patterns without being buried in daily updates
? Customizable Notification Settings
| Setting | Customizable? | Description |
|---|---|---|
| Notification Type | ✅ | Choose what types of alerts you want (e.g., only escalations, or all) |
| Delivery Channel | ✅ | Pick between email, SMS, or in-app messages |
| Delivery Frequency | ✅ | Instantly, daily, or weekly — whatever fits your workflow |
| Insights Summary | ✅ | Optional weekly performance digest — clean, clear, and always useful |
? Pro Tip
Start with more notifications during onboarding to build confidence and visibility. Once you’ve seen how Vendoroo operates, scale back to a lean, optimized alert strategy that supports your team without interrupting it.
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