How to Set Up Notification Settings

Created by Chris Torchia, Modified on Thu, 21 Aug, 2025 at 2:41 PM by Chris Torchia

? Notification Customization — Stay Informed, Not Overwhelmed

Vendoroo gives you full control over how and when you receive updates from your AI teammates. Whether it’s a task update, an escalation alert, or a weekly performance summary, you choose the signal — and filter out the noise.


? What You Can Be Notified About

  • Task or work order updates

  • Escalation alerts (e.g., vendor no-show, unresolved issues)

  • Resident or vendor communication triggers

  • Weekly performance insights from the dashboard


✅ Best Practices for Notification Setup

? 1. Avoid Double Alerts

  • Your PMS likely already sends alerts — don’t duplicate effort
  • If your PMS handles something well, leave Vendoroo notifications off for that category
  • Use Vendoroo to fill gaps where your PMS falls short (e.g., proactive escalation updates)

?️ 2. Customize the Timing

You have two options:

  • Real-time alerts for urgent, in-the-moment updates
  • Scheduled digests (e.g., every day at 5 PM) to reduce alert fatigue during high-volume periods

Batching non-urgent alerts helps your team stay focused without missing important info.


? 3. Leverage Weekly Insights

  • Turn on the weekly summary email from the Insights Dashboard
  • Gives you a high-level view of AI performance, vendor responsiveness, and volume trends
  • Helps you spot patterns without being buried in daily updates

? Customizable Notification Settings

SettingCustomizable?Description
Notification TypeChoose what types of alerts you want (e.g., only escalations, or all)
Delivery ChannelPick between email, SMS, or in-app messages
Delivery FrequencyInstantly, daily, or weekly — whatever fits your workflow
Insights SummaryOptional weekly performance digest — clean, clear, and always useful

? Pro Tip

Start with more notifications during onboarding to build confidence and visibility. Once you’ve seen how Vendoroo operates, scale back to a lean, optimized alert strategy that supports your team without interrupting it.

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